Today I was updating my drivers for my HP Compaq Presario CQ61, when I experienced a sound issue and it had a red cross next to the sound icon. This was because I had downloaded and installed a newer driver off the HP website, which caused the sound to not work and come up with the error message “No Audio Output Device Enabled”.

Eventually, I found a solution, and my sound was working again…

To fix it, do the following steps;

1. Go to start then control panel (Hint: on the right hand side of the start menu)

2. Then click Sound and hardware

3. At the top there should be devices and printers, go to the right hand side and cIick “Device Manager”

4. Go down to sound, video and game controllers and on the left hand side there should be an arrow, now click it.

5. Next go down to the driver that is causing the issue (audio driver) , right click on it and select “Uninstall”. Please Note: the driver maybe different depending on what computer you have 😉

6. Then right click sound, video and game controllers” and click “Scan for hardware changes”.

7. Wait until a box pops up on the right hand side of the task bar, it will say (“installing driver software”) and wait until it finishes.

8. Finally, go onto your sound icon on the right of the task bar, double click it and it should work, if not then restart your computer!

This also applies to Windows 8 and Windows 8.1!

Hope this helps !!!  😀